Frequently Asked Questions
Find answers to common questions about our gear and services.
How do I clean my KAVU Rope Bag?
We recommend spot cleaning with cold water and mild detergent. For heavy soiling, hand wash and air dry away from direct sunlight.
Are your products covered by a warranty?
Yes, we offer a limited lifetime warranty against manufacturing defects in materials and workmanship.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Check our shipping page for specific regional rates.
What materials do you use in your apparel?
We prioritize high-quality natural fibers like organic cotton, hemp, and durable synthetic blends designed for outdoor performance.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. Please contact customer service within 30 minutes of placement to request changes.
How do I find the right size?
Please refer to our comprehensive Size Guide located on each product page for specific body measurements and fit tips.